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Mulesoft and Salesforce Community
AI Meets Empathy: Agentforce and the Future of Customer Experience

AI Meets Empathy: Agentforce and the Future of Customer Experience

Mulesoft and Salesforce Community
May 6, 2025 71 0

In today’s fast-paced digital world, customers expect more than just support—they expect instant, personalized, and seamless experiences. Traditional service channels often struggle to keep up with these demands, leading to long w...


Preparing for the Salesforce Admin Exam for 2025

Preparing for the Salesforce Admin Exam for 2025

Sales & Marketing EdTech Mulesoft and Salesforce Community
December 26, 2024 117 0

If you are seeking an opportunity to advance your career in Salesforce Administration, you have come to the right place. Attaining this professional credential will advance your expertise and boost your professional prospects. In ...


How Salesforce Agentforce Leverages AI to Transform Customer Engagement in 2025

How Salesforce Agentforce Leverages AI to Transform Customer Engagement in 2025

AI Sales & Marketing Mulesoft and Salesforce Community
November 19, 2024 130 0

The promise of AI agents is to help us work faster by allowing us to define tasks and execute them autonomously on our behalf. Yet, many companies struggle to fulfill this potential. That has changed with Salesforce AI solutions f...


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