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Benefits of Low-Code Development for Small and Medium Enterprises (SMEs)

Benefits of Low-Code Development for Small and Medium Enterprises (SMEs)

Application SME Connect Digital Transformation
June 20, 2024 28 0

In today's fast-paced digital landscape, small and medium enterprises (SMEs) face significant challenges in keeping up with technological advancements and the demands of their customers. Traditional software development methods ca...


Role of AI in SMEs

Role of AI in SMEs

Data Privacy SME Connect AI
June 18, 2024 219 0

Artificial intelligence (AI) has become an indispensable tool for small and medium-sized businesses (SMEs). SMEs can leverage the goodness of AI for a host of things. With the planned implementation of AI in the business strategy,...


Supply Chain Finance vs Traditional Lending : Pros and Cons

Supply Chain Finance vs Traditional Lending : Pros and Cons

SME Connect Fintech
June 13, 2023 328 0

In today's business landscape, having access to financing options is crucial to ensure the sustainability and growth of a business. Two distinct financing options available to businesses are Supply Chain Finance (SCF) and Traditio...


Tech Adoption by SMEs in India

Tech Adoption by SMEs in India

SME Connect
May 18, 2023 834 0

Small and Medium Enterprises (SMEs) make up a significant part of the Indian economy, yet many have been hesitant to adopt technology in their operations. However, as digital transformation continues to disrupt industries, it's be...


Customer Experience Trends That Will Dominate 2022

Customer Experience Trends That Will Dominate 2022

SME Connect
February 3, 2022 407 0

One of the reasons for this delay is that businesses are still unsure how the customer experience sector is moving, and the benefit is not tangible. This uncertainty becomes even more complicated when several new concepts and tech...


6 Best Trends to Ensure Customer Success in 2022

6 Best Trends to Ensure Customer Success in 2022

SME Connect Digital Transformation
January 17, 2022 834 0

A customer's experience is an essential asset for every company. With the start of 2022, one might wonder what more can be done, in a competitive ecosystem, where everyone is exploring ways to enhance customer success. Above all, ...


Call Disposition: How does it Benefit your Business in 2022?

Call Disposition: How does it Benefit your Business in 2022?

SME Connect Cloud Computing
January 5, 2022 353 0

Call disposition is defined as the label or tag associated to the outcome of a call. Different prospects respond differently to a sales call. Some request a demo; some stay indecisive, whereas others remain not-interested. The cal...


Are you Ignoring your Customers on Social Media?

Are you Ignoring your Customers on Social Media?

SME Connect Media Technology
January 4, 2022 253 0

Back in 2014, author and CEO of Altimeter shared a tweet which struck with us for a long time. She tweets, "Twitter is not a technology. It's a conversation. And it's happening with or w/out you.” I mean, she described something t...


What CX technology trends to lookout for in 2022?

What CX technology trends to lookout for in 2022?

SME Connect Digital Transformation
December 28, 2021 1311 0

Championing any modern idea or technology demands time and necessity. Earlier, over some tea, my colleague and I were discussing how the past few years demonstrated mass adoption of different technology, which were usually accepte...


Customer Feedback: 10 Reasons why is it Important for Business

Customer Feedback: 10 Reasons why is it Important for Business

Engagement SME Connect
December 24, 2021 381 0

Customer satisfaction is the purpose of every business. Customers are the sole unit that confirms the income for your business. The entire corporate world stands on the pillars of customer satisfaction. But how do we know when the...


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