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Assuring a Higher 'Net Promoter Score' with IIoT

IT Services
May 10, 2016 421 0 Read Article

During the recent ARC Forum, Matt Orcutt, Director, Customer Experience, Ingersoll Rand Residential HVAC delivered a presentation on adoption of digital technologies including IIoT to improve the overall customer experience. The a...


Blog

Assuring a Higher 'Net Promoter Score' with IIoT

IT Services
May 10, 2016 405 0 Read Article

During the recent ARC Forum, Matt Orcutt, Director, Customer Experience, Ingersoll Rand Residential HVAC delivered a presentation on adoption of digital technologies including IIoT to improve the overall customer experience. The a...


Blog

Assuring a Higher 'Net Promoter Score' with IIoT

IT Services
May 10, 2016 396 0 Read Article

During the recent ARC Forum, Matt Orcutt, Director, Customer Experience, Ingersoll Rand Residential HVAC delivered a presentation on adoption of digital technologies including IIoT to improve the overall customer experience. The a...


Blog

Unified Payment Interface Set to Revolutionize The Cashless Transactions in India

IT Services
May 9, 2016 530 0 Read Article

Since the launch of Unified Payment Interface (UPI) by NPCI (National Payment Corp of India) over last week, there has been a lot of buzz on how UPI can become a game changer for cashless transactions. It is currently regarded as ...


Blog

Quantifying customer perception to enable strategic problem solving

IT Services
May 4, 2016 403 0 Read Article

The growing emphasis on customer experience has made it essential for any business to better understand their customer testimonials and sentiments at a deeper level. Brands are increasingly judged by the overall experience rather ...


Blog

Automation in core IT application services is not as evolved as other streams like BPO, Infrastructure Services etc., Do you agree or disagree and why ?

IT Services
February 18, 2016 817 0 Read Article

Automation in core IT application services is not as evolved as other streams like BPO, Infrastructure Services etc., Do you agree or disagree and why ?


Blog

Indian IT-BPM industry maintains double-digit growth; on track to reach USD 350 billion by 2025

IT Services
February 6, 2016 747 0 Read Article

The National Association of Software and Services Companies (NASSCOM) reveals various trends that enabled the Indian IT-BPM industry to clocking double-digit growth of 12.3 percent (constant currency terms) in exports and 10 perce...


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