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Global Capability Centers
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Policy Updates: GST

Global Capability Centers
July 14, 2017 580 0 Read Article

NASSCOM is hosting a section on GST, complete with details of amendments, discussions, FAQs by expert consultants, NASSCOM member session excerpts and more. You can see the files and discussions here: 


Blog

Policy Updates: Maternity Benefit Act

Global Capability Centers
July 14, 2017 473 0 Read Article

NASSCOM is hosting a section on Maternity Benefits Act, complete with details of amendments, discussions and sharing of important documents. You can see the files and discussions here: 


Blog

Quikbites: Future job roles

Global Capability Centers
July 13, 2017 619 0 Read Article

NASSCOM and BCG went beyond theorizing and analysed 8 technologies to come up with 55 unique job roles that will gain relevancy in near future. Here is an overview: 


Blog

Automation in BPS

Global Capability Centers
July 12, 2017 419 0 Read Article

Everest’s customer surveys around customer satisfaction with AI and Automation in BPS points to a lag. It shows that Automation and AI may be BPS’ future; but Customer Satisfaction is still work in progress. 


Blog

How is digital ecosystem affecting in-house development?

Global Capability Centers
July 12, 2017 400 0 Read Article

A recent Gartner report shows that the trend is one of direct proportionality between the two. 


Blog

Financial business case/ model for GIC in India

Global Capability Centers
June 19, 2017 588 0 Read Article

What are some of the key elements to be factored while creating a financial/ cost model for a new GIC in India? Including both one time and recurring cost elements. 


Blog

Re: NPS score are ideal to consider for a team's performance?

Global Capability Centers
May 24, 2017 384 0 Read Article

Best methodology to calculate NPS


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