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Rebranding, a part of NASSCOM strategy to develop BPM industry Keshav Murugesh, WNS CEO on the need to rebrand to change perceptions

BPM
June 6, 2016 1202 0

Rebranding, a part of Nasscom strategy to develop BPM industryThe Business Process Management (BPM) industry has, since its earlier avatar as the Business Process Outsourcing (BPO) industry, had an unfairly harsh reputation, accor...


Blog

Keshav Murugesh, CEO, WNS & Chairman, NASSCOM BPM Council on reshaping global BPM businesses

BPM
June 6, 2016 878 0

Our ability to create, scale, manage customers will ensure Indian dominanceExcerpts from a Times of India interview where Keshav Murugesh, Chair, NASSCOM BPM Council talks about how BPM companies play a role in reshaping global bu...


Blog

Re: In these times of volatility and uncertainty, BPM companies need to “Re-think, Re-Align and Transform”. How are companies doing this?

BPM
May 12, 2016 771 0

Mr. K S Viswanathan, Vice President – Industry Initiatives, NASSCOM, said, “The industry has continued on its path of sustained growth and has evolved in accordance with the changing international trends. Indian BPM players have t...


Blog

In these times of volatility and uncertainty, BPM companies need to “Re-think, Re-Align and Transform”. How are companies doing this?

BPM
May 12, 2016 694 0

Highlighting the steady growth and rapid evolution of Indian BPM industry leading to key transformations for its customers, NASSCOM kick-started the two-day NASSCOM BPM Strategy Summit. The 2015 summit in Bangalore served as a pla...


Blog

On the Supreme Court's decision to allow All-India Permit holding diesel cabs to continue ferrying BPM employees in Delhi-NCR

BPM
May 12, 2016 828 0

NASSCOM is  thankful to the Supreme Court as well as the Government of India for understanding the genuine concerns of the BPM industry on the ban put on the plying of diesel based cabs in the Delhi-NCR region. We also thank Amicu...


Blog

Interview Series 1: NASSCOM Chairman Mr. C. P. Gurnani, CMD, Tech Mahindra

BPM
May 10, 2016 902 0

Dare to Dream, but Also Dare to Execute – In Conversation with CP GurnaniMr CP Gurnani, the CEO and Managing Director of Tech Mahindra, is the present Chairman of NASSCOM for FY 16 – 17. While he was interacting with the media, it...


Blog

From ‘Cost savers’ to ‘Digital transformation specialists’

BPM
December 14, 2015 766 0

From ‘Operations’ to ‘Customer’ focused The market environment is becoming increasingly competitive, with clients focusing on providing best-in-class customer experience and thereby enhancing customer loyalty. The clients’ market...


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