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Amplify Digital - Asian Paints’ Digital Transformation journey (Part 2: Operational Excellence)

Digital Transformation
September 7, 2017 1474 0

…Continued from Part 1 (Asian Paint’s Customer Experience) As seen in part 1 of the series, Asian Paints invested heavily to identify its customer journeys, segments, and built Omni-channel presence to serve and expand...


Blog

Digital Transformation Tip 8

Digital Transformation
August 31, 2017 467 0

Work with each senior stakeholder, to quantify the extent to which their business function will benefit from the digitization.If you work in silos, then you will miss the rigor and advantage of digitization. Get each and every se...


Blog

Hurricane Harvey to Increase High-Risk Operations

Digital Transformation
August 31, 2017 472 0

On August 25, 2017, Harvey made landfall in Rockport, TX has a Category 4 hurricane. In preparation, 25 percent of refineries in the US were shut down as well as hundreds of chemical facilities. Most of these facilities are contin...


Blog

Amplify Digital - Asian Paints’ Digital Transformation journey (Part 1: CX)

Digital Transformation
August 30, 2017 3117 0

Part 1: Customer Experience Redesign at Asian PaintsA typical Digital Transformation journey involves intervention on 3 lines, namely – Customer Experience,Operational Excellence, andNew Business ModelsLet’s take the example of As...


Blog

What will it take to transform our Indian Judiciary system?

Digital Transformation
August 23, 2017 386 0

You can now file a case against an online seller in your own city. Online consumer courts could be setup soon to handle such cases…Read more: Consumer is king | mydigitalfc Looking for more ideas on how to transform our age ...


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Jet Airways - Creating a data driven digital ecosystem

Digital Transformation
August 18, 2017 377 0

The various challenges that plague the aviation industry globally has not left our very own Indian airlines untouched. Rising customer demand, increased regulations, sporadic demand, heightened competition are just a few challenge...


Blog

Go Digital or Die - What will you chose?

Digital Transformation
August 17, 2017 466 0

Just before 2007, we didn’t have access to smartphones like iPhone or social media apps like Instagram, Whatsapp and even email was much more limited only to desktops.  Zoom in to Today – Digital Transformation has rev...


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Continued investments, leadership support and culture key to a successful Digital first organization

Digital Transformation
August 3, 2017 866 0

As per a recent study by BCG, less than 1/4th of organizations in US and Europe have attained digital mastery and a similar proportion are laggards. Telcos, technology companies, and banks are at the forefront of digital mastery a...


Blog

My Experiments with Chatbot strategy

Digital Transformation
August 3, 2017 406 0

The above are some sample tweets by the Chatbot from Microsoft – Tay. It took Tay , less than 1 day to go from humans are super cool to being a mouthpiece which will make Nazis and MCP proud !! It was taught by humans to be ...


Blog

A Digital Transformation is at Hand for Manufacturers with Hydraulic Assets

Digital Transformation
August 2, 2017 515 0

It has been challenge for small industrial operations to envision how their organization can make a digital transformation.   With a factories, replete with legacy equipment that can be up to 50 years old in some instances, the ca...


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