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Digital Transformation
6 Methods of Measuring Customer Satisfaction

6 Methods of Measuring Customer Satisfaction

Media Technology Digital Transformation
December 14, 2021 1357 0

Customers are the fundamental asset of every business. Customer satisfaction is the primary catalyst that pushes a company forward, ensuring repeat business. However, companies cannot plan their service strategies based on vague d...


Threats on the cloud are constantly evolving – here’s how you can safeguard your assets

Threats on the cloud are constantly evolving – here’s how you can safeguard your assets

Cyber Security & Privacy Digital Transformation Cloud Computing
December 9, 2021 265 0

According to a KPMG report, the five major risks in cloud computing are related to data security, technology, operations, vendors, and finance. All of these risks can result in business interruption, loss of revenue and reputation...


The Next Big Thing in UX Design

The Next Big Thing in UX Design

Digital Transformation
December 9, 2021 277 0

2022 is right around the corner. And while we typically anticipate trends to change year after year, one thing has remained constant - the need for an improved user experience (UX). Case in point: an excellent UX design can dri...


The Importance of Smart Classes in Redefining the Education System

The Importance of Smart Classes in Redefining the Education System

Digital Transformation
December 9, 2021 4551 0

  Many of us can agree that learning can be quite a tedious process, or at least until now.  With the integration of technology into the education system, smart classes were born, bringing radical changes to the learn...


How to Deal With Negative Reviews of Your E-commerce Business?

How to Deal With Negative Reviews of Your E-commerce Business?

Media Technology Digital Transformation
December 8, 2021 288 0

Online reviews matter. While it helps the next customer to make a buying decision, it helps the search engine to improve organic visibility. We all seek good reviews for our businesses. In fact, even as end-user, we seek review...


All You Need To Know About Network Decommissioning

All You Need To Know About Network Decommissioning

Emerging Tech Digital Transformation
December 6, 2021 884 1

The world is becoming bandwidth-hungry at an exponential pace – be it the bandwidth consumption at homes, driven by new entertainment forms, smart home configurations, COVID-19-induced home office setups or in the enterprise space...


Conversational AI: A Milestone in Customer Service

Conversational AI: A Milestone in Customer Service

Digital Transformation Data Science & AI Community
December 3, 2021 301 0

Every time you ask Amazon Alexa to play a song or ask a question to Apple Siri, you are engaging with conversational AI. Such interactive solutions are pervading all spaces like entertainment, customer service, personal life ...


Integrating multiple new age Start-Up solutions to solve bigger e-Governance problems

Integrating multiple new age Start-Up solutions to solve bigger e-Governance problems

Digital Transformation
December 2, 2021 248 1

  Govt. as an entity also progresses through same phases of transformation that an industry follows. It is also going through three stages of Digital Transformation. Engagement of industry for delivery of various projects ...


Supply Chain Resilience – Building a Risk-Optimized Sourcing Strategy

Supply Chain Resilience – Building a Risk-Optimized Sourcing Strategy

Digital Transformation
December 1, 2021 357 0

COVID-19 has rattled established global supply chains. While impacted companies grasped the shock and realized the need for an alternative sourcing strategy, they also realized that global supply chains were not truly “global.” Of...


Supply Chain 101: Optimize freight transportation RFPs

Supply Chain 101: Optimize freight transportation RFPs

Digital Transformation
December 1, 2021 235 0

An optimized freight transportation RFP can mean the difference between a successful, harmonious shipper-carrier relationship and re-bidding your lanes.   As a shipper, you’re probably aware of request for proposal (RFP) d...


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