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Mulesoft and Salesforce Community
Why is AI Agent Testing Challenging and How Agentforce Gets It Right

Why is AI Agent Testing Challenging and How Agentforce Gets It Right

Mulesoft and Salesforce Community
August 5, 2025 16 0 Read Article

In traditional software testing, behavior is predictable. Consider an airline ticket booking website, for example. Customers can choose a destination. Select a departure date. And specify the return date. With these, one can almos...


Transforming Sales with Enterprise AI: Breaking Down Salesforce’s xGen-Sales and xLAM Models

Transforming Sales with Enterprise AI: Breaking Down Salesforce’s xGen-Sales and xLAM Models

Mulesoft and Salesforce Community
July 29, 2025 45 0 Read Article

Sales teams spend nearly two-thirds of their time on tasks that don’t actually bring in customers (or prospects). With back-to-back meetings and managing complex pipelines, life became difficult for sales reps….until the last quar...


Agentforce 3: What Do We Know So Far?

Agentforce 3: What Do We Know So Far?

Mulesoft and Salesforce Community
July 16, 2025 66 0 Read Article

The enterprise AI landscape has come a long way. While you’ve likely experimented with AI agents in your organization, most teams still lack visibility into what’s happening behind the scenes. For instance, how their agents are op...


7 Advanced Sales Cloud Features Sales Teams Use to Scale Faster

7 Advanced Sales Cloud Features Sales Teams Use to Scale Faster

Mulesoft and Salesforce Community
July 15, 2025 38 0 Read Article

Salesforce Sales Cloud is a specific solution designed to help teams increase their chances of converting leads into loyal customers. With the advanced Sales Cloud features, sales representatives can automate the entire process, h...


Salesforce Implementation Mistakes to Avoid and Success Strategies That Work

Salesforce Implementation Mistakes to Avoid and Success Strategies That Work

Mulesoft and Salesforce Community
July 10, 2025 67 0 Read Article

Are you planning to implement Salesforce in your business? Then, knowing the common Salesforce implementation mistakes is important; otherwise, these pitfalls lead to CRM implementation failure.  The reasons for failure in...


Agentforce 2dx: Enhancing Enterprise Workflows with Proactive AI

Agentforce 2dx: Enhancing Enterprise Workflows with Proactive AI

Mulesoft and Salesforce Community
July 9, 2025 34 0 Read Article

Agentforce 2dx: Transforming Enterprise Workflows with Agentforce Embedded in the Backend Enterprise workflows are evolving, and Salesforce is leading that evolution with Agentforce 2dx, the next generation of its digital labor...


Best Practices for Managing Augmented Salesforce Developers

Best Practices for Managing Augmented Salesforce Developers

Mulesoft and Salesforce Community
July 7, 2025 38 0 Read Article

In today's fast-paced digital environment, Salesforce development projects often require rapid scaling, specialized expertise, and flexible resource allocation. Many companies choose IT Staff Augmentation Services to hire Salesfor...


How a Salesforce Marketing Cloud Developer Can Transform Your Customer Journey

How a Salesforce Marketing Cloud Developer Can Transform Your Customer Journey

Mulesoft and Salesforce Community
June 27, 2025 51 0 Read Article

In today’s digital world, customers expect personalized, seamless experiences from the brands they interact with. Whether it's through emails, social media, or mobile apps, every touchpoint matters. That’s where a Salesforce Ma...


Strategic ROI Planning in Salesforce Implementation Projects

Strategic ROI Planning in Salesforce Implementation Projects

Mulesoft and Salesforce Community
June 16, 2025 24 0 Read Article

Implementing Salesforce is a strategic move for businesses aiming to optimize sales, customer service, and operational workflows. However, to ensure it delivers measurable value, organizations must plan for Return on Investment (R...


From Service to Sales: How Einstein AI Agents Drive Smarter Customer Engagement

From Service to Sales: How Einstein AI Agents Drive Smarter Customer Engagement

Mulesoft and Salesforce Community
June 6, 2025 36 0 Read Article

Think about calling customer support and getting quick, helpful answers every time. Now imagine if that same support could also suggest useful products or services without being pushy. That’s exactly what Einstein AI agents do. Th...


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