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Engineering and innovation practices that will redefine the future of GCCs in a phygital world

Engineering and innovation practices that will redefine the future of GCCs in a phygital world

GCC Global Capability Centers
September 10, 2021 651 2

Context on retail evolution into phygital world of consumers: The retail environment is changing rapidly. That is reflective of more aware customers looking for higher convenience, specific products, faster access, and in the ...


GCC Value Proposition - Building Sustainable Social Impact Rooted in Service, Empathy, and Tech4Good

GCC Value Proposition - Building Sustainable Social Impact Rooted in Service, Empathy, and Tech4Good

GCC Tech for Good Global Capability Centers
July 19, 2021 214 1

Social impact is inherently a function of knowing the needs and cultures of a region or a community, as much as, it is about reaching the right beneficiary group at the right time and for the right purpose, to build a sustain...


GCC Value Proposition – Helping India Emerge the Talent Crucible of the World

GCC Value Proposition – Helping India Emerge the Talent Crucible of the World

Talent & Skills Global Capability Centers
July 2, 2021 1252 0

GCCs have been consistently investing in talent building in their own capacity, and given their evolving role within the parent organization, they are investing significantly in upskilling, leadership development, and talent diver...


Creating joyful shopping experiences in a post-pandemic world

Creating joyful shopping experiences in a post-pandemic world

e-Commerce Global Capability Centers
March 4, 2021 1992 0

In the midst of challenges, 2020 gave us a lot of things to be thankful for. The global crisis pushed us to experience a way of life we might have never believed was possible. We’ve been able to work remotely, with little or no lo...


Evolution of Retail/CPG GCCs in India

Evolution of Retail/CPG GCCs in India

Global Capability Centers GCC
December 23, 2020 3891 0

Key highlights of the report India is home to 25% of all Global Capability Centers (GCCs) of global Retail/CPG companies Retail GCCs in India employ over 50,000 in total headcount. With the ability to hire top talent in India,...


Tackling a pandemic with a timeless purpose

Tackling a pandemic with a timeless purpose

Global Capability Centers COVID-19
December 10, 2020 1671 0

Having a clear purpose serves as the North Star in times of crises – sharpening focus on what really matters, simplifying decision-making and helping companies do the right thing for everyone. Every crisis is an opportunity – ...


Digital Transformation in AUTOMOTIVE and the role of GCCs

Digital Transformation in AUTOMOTIVE and the role of GCCs

Global Capability Centers GCC Digital Transformation
September 23, 2020 6610 0

The whitepaper also includes details of some solutions developed by the India GCCs and impact of these innovations on the parent organisations. Key findings: 4Ps of the automotive digital enterprise – Smart Plants, Smart Proces...


Blog

The Travelling Salesman (GCC) Problem!

Global Capability Centers
September 22, 2020 715 0

When we search for the word Captives (also known as GCCs/GICs/Global CoEs), we find plenty of literature authored by distinguished writers, ranging from software integrators to analyst firms. These articles predominantly focus on ...


Blog

GCCs in the New Normal: "Intelligent Everything" for staying ahead of the curve

Global Capability Centers
September 2, 2020 1573 0

The COVID pandemic has enforced unprecedented transformation in the current business ecosystem, leading to meteoric shifts in business strategies and changes in business game plans overnight. The New Normal, as we have come to ter...


The Evolution Of Global In-House Centers

The Evolution Of Global In-House Centers

Global Capability Centers
August 28, 2020 8852 0

GICs make the move from cost savers to innovation partnersWith revenue projected to reach $350 billion by 2025 for India alone, global in-house centers (GICs) are in many ways the future of global business. Their evolution over th...


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