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GCC 3.0: A Location Analysis

Global Capability Centers
June 24, 2019 5341 1

As of FY2019, over 1,250 MNCs from across the world have set up 1,750+ GCCs in India. (MNCs: A unique set of multinational companies; GCCs: Global capability centres set up in India. Often, many companies would have more than one ...


Blog

GCC 3.0: Spotlight on Digital, Partnerships, New Delivery Models & Future Skills

Global Capability Centers
June 17, 2019 2262 0

Over the last decade, India’s GCC juggernaut has been firmly established – a journey that began as a back-office support centre has now emerged as the centre on innovation for many MNCs. Global macro-economic developments (H1-B vi...


Blog

Digital Technologies are Bringing Global Companies to India

Global Capability Centers
May 18, 2018 881 0

Global companies set their sights on Bengaluru in the 1980s but the pace began accelerating only after 2000. Initially, outsourcing to India was considered a cost-effective option for routine jobs; but that is no longer true. Toda...


Blog

Policy Updates: GST

Global Capability Centers
July 14, 2017 566 0

NASSCOM is hosting a section on GST, complete with details of amendments, discussions, FAQs by expert consultants, NASSCOM member session excerpts and more. You can see the files and discussions here: 


Blog

Policy Updates: Maternity Benefit Act

Global Capability Centers
July 14, 2017 464 0

NASSCOM is hosting a section on Maternity Benefits Act, complete with details of amendments, discussions and sharing of important documents. You can see the files and discussions here: 


Blog

Quikbites: Future job roles

Global Capability Centers
July 13, 2017 609 0

NASSCOM and BCG went beyond theorizing and analysed 8 technologies to come up with 55 unique job roles that will gain relevancy in near future. Here is an overview: 


Blog

Automation in BPS

Global Capability Centers
July 12, 2017 407 0

Everest’s customer surveys around customer satisfaction with AI and Automation in BPS points to a lag. It shows that Automation and AI may be BPS’ future; but Customer Satisfaction is still work in progress. 


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