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Cloud Computing
4 Reasons Why A Contact Center Needs an Omnichannel Strategy

4 Reasons Why A Contact Center Needs an Omnichannel Strategy

Digital Transformation Cloud Computing
January 10, 2022 347 0

Customers expect an immersive experience in every channel. They want you to remember their likes or dislikes and engage accordingly. With remote services on the rise, customers are constantly reaching out to the brands on preferre...


How to adopt the right Cloud Contact Center Solution for your business

How to adopt the right Cloud Contact Center Solution for your business

Cloud Computing
January 10, 2022 314 0

The proliferation of cloud software, changing customer behaviors and expectations, and the pressures of the global health crisis are driving explosive growth in cloud contact center services. But moving your on-premises contact ce...


What if we told you there are ways to minimize cloud service costs?

What if we told you there are ways to minimize cloud service costs?

Digital Transformation Tech for Good Cloud Computing
January 6, 2022 264 0

Gartner research shows that more than 70% of companies have now migrated at least some workloads into the cloud, and in the wake of the pandemic, this trend is likely to continue. Because upfront costs are lower, many fi...


Learning Management System

Learning Management System

EdTech Cloud Computing
January 5, 2022 503 0

What is a Learning Management System (LMS)? A Learning Management System (LMS), in the simplest words, is a cloud-based software application for the documentation, administration, tracking, reporting, automation and delive...


Call Disposition: How does it Benefit your Business in 2022?

Call Disposition: How does it Benefit your Business in 2022?

SME Connect Cloud Computing
January 5, 2022 355 0

Call disposition is defined as the label or tag associated to the outcome of a call. Different prospects respond differently to a sales call. Some request a demo; some stay indecisive, whereas others remain not-interested. The cal...


10 Ways a Managed Service Provider Can Boost Your Business Growth

10 Ways a Managed Service Provider Can Boost Your Business Growth

Cloud Computing
January 3, 2022 521 8

Introduction Business growth is a result of a group of activities in which you must decide the working style of the workforce and facilitate them with tools and methods based on advanced technology so that they can produce effi...


The Cloud Cornerstone: Success in Action – Case study compendium-VoI. II (IaaS & PaaS)

The Cloud Cornerstone: Success in Action – Case study compendium-VoI. II (IaaS & PaaS)

Cloud Computing
December 29, 2021 3598 1

This is the second part of the Cloud case study compendium and this volume features use cases of IaaS (8 nos.) and PaaS (13 nos.). Showcases cloud adoption across a range of industries, from Architecture, Sports & Telecom to Publi...


Why Your Business Should Be Adopting Cloud-Based IT Services

Why Your Business Should Be Adopting Cloud-Based IT Services

Cloud Computing
December 22, 2021 258 8

What are IT Services? The word “IT Services” is representing the very vast field of Information Technology services on which we have our needs at one end and the result by applying Information Technology fundamentals to get ful...


Machine Learning for Telecom

Machine Learning for Telecom

Data Science & AI Community Cloud Computing
December 21, 2021 424 0

Machine learning is a branch of artificial intelligence that allows computers to learn without being explicitly programmed. It can be used to generate predictions and decisions based on previous data, making it beneficial in a v...


PLM and Product Design for a Circular Economy

PLM and Product Design for a Circular Economy

Manufacturing Engineering Research & Design Industry 4.0 Cloud Computing
December 21, 2021 5869 0

The circular economy aims to increase reuse and reduce waste in manufactured products. However, product lifecycle management is typically limited to new product introduction, rather than considering end of life re-use. Circularity...


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