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Digital Transformation
Innovation and agility are hallmarks of successful growth for Banks

Innovation and agility are hallmarks of successful growth for Banks

BFSI Fintech Digital Transformation
October 18, 2021 167 0

There are more than 854 million people with mobile money accounts in 90 countries, and there is $1.3 billion worth of transactions done through these accounts every day. Sub-Saharan Africa has led the charge in mobile money techno...


The Six Most Important Components of a Customer Experience

The Six Most Important Components of a Customer Experience

Digital Transformation
October 18, 2021 40 0

Thus, it is quite clear that customer experience is the key to the success of any business. This is the reason why every business needs to analyze the below-mentioned six triggers that impact a customer's experience. ...


Five Best Ways to Improve Customer Experience through Social Media

Five Best Ways to Improve Customer Experience through Social Media

Digital Transformation Media Technology Cloud Computing
October 13, 2021 42 0

The digital world, especially the one centered around social media has today become the go-to platform for customers to not just find brands but also validate their image about the business offering. While on one side, social medi...


Digital or Death: Building New-Age Capabilities for Human Centric Innovation

Digital or Death: Building New-Age Capabilities for Human Centric Innovation

Digital Transformation Cloud Computing
October 13, 2021 2341 0

Have you ever tried putting on your shoes in hurry, only to realize that you had them the other way on? In case you have, take heart from the fact that over the last 200 odd years millions have shared in the faux pas – thanks to t...


How To Improve Outbound Call Productivity For Your Contact Center?

How To Improve Outbound Call Productivity For Your Contact Center?

Media Technology Digital Transformation
October 12, 2021 41 0

There is always a certain concern around outbound calling than inbound calling. It is easier to prepare for support calls than for sales. People often confuse cold calling with outbound calling process. These terms are used interc...


Digitisation, the backbone of future workplaces

Digitisation, the backbone of future workplaces

IOT Digital Transformation
October 11, 2021 1052 0

What are some of the key strategies implemented by the team for the company in the past year to ensure safety and workplace efficiency? Safety and workplace efficiency are linked in the context of an office environment, but they ...


IoT is enabling enterprise strategies for new beginnings

IoT is enabling enterprise strategies for new beginnings

Digital Transformation
October 11, 2021 54 0

Essential points: The global pandemic pushed the focus on Internet of Things (IoT) technologies from proof-of-concept to operational necessity. In the emerging business environment, corporate leaders must deploy IoT strategical...


Digital Accelerators for Safe and Sustainable Supply Chain – The New Paradigm for Businesses in Retail & FMCG

Digital Accelerators for Safe and Sustainable Supply Chain – The New Paradigm for Businesses in Retail & FMCG

Digital Transformation
October 11, 2021 129 0

In the wake of an unparalleled global pandemic, the world is not only looking for short-term responses to save human lives but also long-term strategies that add resiliency to ride through and survive such an unprecedented crisis....


Last Mile Delivery: Managing Speed and Control with IoT

Last Mile Delivery: Managing Speed and Control with IoT

IOT Digital Transformation
October 11, 2021 294 0

Last Mile Delivery: Managing Speed and Control with IoT All residents in the 130-apartment housing complex I live in are connected through a social app. We have seen a huge spike in online orders and home deliveries since the C...


Enabling Sustainability through Cloud : Zero Waste, Zero Emissions and Zero Inequality

Enabling Sustainability through Cloud : Zero Waste, Zero Emissions and Zero Inequality

Digital Transformation Energy & Utilities Impact Stories Future of work Tech for Good Cloud Computing
October 8, 2021 1111 0

Just a few weeks ago a scientific report from the UN’s Intergovernmental Panel on Climate Change – or IPCC – made it very clear: human activity is changing the climate in unprecedented and irreversible ways. The report called clim...


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