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What is Customer Experience and Why is it important for business?

What is Customer Experience and Why is it important for business?

Sales & Marketing
July 29, 2021 298 0

“A happy and satisfied customer transformed into a loyal customer”   Who is a customer? A customer is the recipient of a product, service, goods or data. It can be an individual, group of individuals or an organizati...


6 Best Trends to Ensure Customer Success in 2021

6 Best Trends to Ensure Customer Success in 2021

Sales & Marketing
July 29, 2021 159 0

A customer's experience is an essential asset for every company. With the start of 2021, one might wonder that what more can be done, in a competitive ecosystem, where everyone is exploring ways to enhance customer success. Above ...


What is Email Marketing and How Does it Work?

What is Email Marketing and How Does it Work?

Sales & Marketing
July 20, 2021 147 2

When you start a business, you find various communications channels to reach out to your prospects. From direct marketing to digital marketing via social media channels, the way businesses interact with customers has changed over ...


Managing car dealerships in the post-COVID world

Managing car dealerships in the post-COVID world

Sales & Marketing
July 14, 2021 52 0

India’s automakers witnessed the worst-ever slump in sales in 2019 and are undergoing lockdown led disruption in 2020. In 2019, sales of passenger cars fell 13% compared to 2018 and now the world’s biggest lockdown to contain the ...


The future of Enterprise Sales is AI powered Digital Sales

The future of Enterprise Sales is AI powered Digital Sales

Sales & Marketing
July 7, 2021 78 0

With the pandemic triggering a massive shift in the way business is done, traditional processes and playbooks are no longer relevant for many enterprise functions, be it marketing, sales or supply chain. Particularly in sales, alm...


Role of voice technology in reducing consumer stress

Role of voice technology in reducing consumer stress

RPA Product/Startups Sales & Marketing AI
July 2, 2021 21 0

One question posed by the pandemic is how businesses can efficiently and effectively deliver outstanding customer service at scale.  The does not mean removing humans from the equation but harnessing the power of voice tec...


3D Modeling vs Volumetric Capturing: What’s Best for Your Business?

3D Modeling vs Volumetric Capturing: What’s Best for Your Business?

Sales & Marketing e-Commerce
July 1, 2021 284 0

One need only spend five minutes on the internet before encountering some sort of 3D asset. Whether it’s in an online store, or part of the latest Snapchat filter, or in an online game, these multidimensional graphics are popping ...


Top 8 benefits of Serious UX

Top 8 benefits of Serious UX

Sales & Marketing
June 25, 2021 82 0

What is Serious UX?  Serious UX makes business sense, makes money for your business, increases revenue through product design, reduces cost and manages risk. Serious UX makes experience sense, delights users, engages custo...


A five-fold process to lay the foundation for customer satisfaction

A five-fold process to lay the foundation for customer satisfaction

Sales & Marketing
June 25, 2021 62 0

Achieving customer satisfaction is the end goal of all businesses- both big and small. However, customer satisfaction doesn’t only stem from good quality products and services, it is rooted in something much deeper – core principl...


What Is Influencer Marketing & How To Build A Strategy?

What Is Influencer Marketing & How To Build A Strategy?

Sales & Marketing
June 17, 2021 430 0

The Meaning Of Influencer Marketing Social media marketing that uses endorsement and product mention from an influencer is termed influencer marketing. Influencers are individuals having a dedicated social following and are con...


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