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Digital Transformation
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3 Primary Focus Areas for a Digital Transformation Endeavors

Digital Transformation
February 1, 2021 42 0

Many businesses struggle to translate ideas into a reality but none of these struggles is more profound than the software product vision. Often, the business abandons a great idea for a mobile application or a software product tha...


Blog

Sales & Consumer Promotion Campaigns simplified at last for best RoI

Sales & Marketing Digital Transformation
January 30, 2021 374 0

Loyalty, Referral, and Consumer Promotion programs can be much more difficult to administer than perceived. These programs are business-critical in driving top of the funnel metrics like user acquisition, sign-ups, leads, and also...


Blog

3 Primary Focus Areas for a Digital Transformation Endeavors

Digital Transformation
January 28, 2021 155 0

The world-renowned technology research firm, Gartner, has predicted a strategic focus on Digital Transformation in the coming years and that focus is appropriate. If businesses are to improve productivity and the quality and timel...


5 things you didn’t know about today’s contact centres

5 things you didn’t know about today’s contact centres

Digital Transformation
January 28, 2021 547 0

The term ‘contact centre’ often suggests a physical office space filled with agents in cubicles, reading off a standard script. The idea of long wait times, high call volumes, and very little personalisation, all contributes to th...


Blog

Contextualizing customer experiences in a connected digital economy

Digital Transformation
January 27, 2021 711 0

New technologies such as Internet of Things (IoT), Augmented Reality (AR), Virtual Reality (VR), Mixed Reality (MR), virtual assistants, chatbots, and robots, are generally powered by Artificial Intelligence (AI), a very powerful ...


MarTech – The Digital Customer Experience Imperative From Personalized Products to Personalized Experiences

MarTech – The Digital Customer Experience Imperative From Personalized Products to Personalized Experiences

Digital Transformation
January 21, 2021 2648 0

Marketing Technology (MarTech) has witnessed continuous growth primarily driven by the expansion of the digital economy. This trend got accelerated during COVID resulting in a huge shift in consumer behaviour, increasing the impor...


6 ways to sure success in your Email Marketing

6 ways to sure success in your Email Marketing

Sales & Marketing Digital Transformation
January 20, 2021 729 0

Here are a few tips to make customers/prospects open your emails with excitement. 1. Write compelling subject lines. there are several ways how you can make catchy subject lines. . Create some curiosity or fear of missing o...


Contextualizing customer experiences in a connected digital economy

Contextualizing customer experiences in a connected digital economy

Digital Transformation
January 20, 2021 2189 0

New technologies such as Internet of Things (IoT), Augmented Reality (AR), Virtual Reality (VR), Mixed Reality (MR), virtual assistants, chatbots, and robots, are generally powered by Artificial Intelligence (AI), a very powerful ...


Blog

Driving Customer Delight with Data Governance

Digital Transformation
January 14, 2021 922 0

It’s become so that no business can now overstress the importance of data governance.Data is a treasure trove. Data-driven insights can propel your digital transformation initiatives, improve efficiencies, cement customer relation...


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