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Digital Transformation
What Is an IWMS? Here’s Your Definitive Guide

What Is an IWMS? Here’s Your Definitive Guide

Product/Startups Digital Transformation
January 10, 2022 266 0

An integrated workplace management system (IWMS) is a software platform used across an organization—including within maintenance, IT, and HR departments—to manage all aspects of a company’s facilities, equipment, and space usage. ...


4 Reasons Why A Contact Center Needs an Omnichannel Strategy

4 Reasons Why A Contact Center Needs an Omnichannel Strategy

Digital Transformation Cloud Computing
January 10, 2022 347 0

Customers expect an immersive experience in every channel. They want you to remember their likes or dislikes and engage accordingly. With remote services on the rise, customers are constantly reaching out to the brands on preferre...


India Digital Payments 4.0 - 2025 Outlook

India Digital Payments 4.0 - 2025 Outlook

Fintech Digital Transformation
January 7, 2022 4644 1

India’s digital revolution in the past two decades has significantly contributed to the adoption of digital payments in the country. Between 2015 and 2020, while digital payments grew nearly 10X in volume, mobile data use grew 24X...


India Digital Payments: 2020 Country Adoption Report

India Digital Payments: 2020 Country Adoption Report

Digital Transformation
January 7, 2022 4161 1

India’s digital revolution in the past two decades has significantly contributed to the adoption of digital payments in the country. For two years in a row now, India has reported the highest number of real-time digital transactio...


How Do Predictive Dialers Work?

How Do Predictive Dialers Work?

Media Technology Digital Transformation
January 7, 2022 220 0

We are all familiar with the fact that automatic dialers are an essential part of contact centers. Automatic dialers have made life easier behind the telephones and increased productivity. The auto-dialers are preview dialer, prog...


What if we told you there are ways to minimize cloud service costs?

What if we told you there are ways to minimize cloud service costs?

Digital Transformation Tech for Good Cloud Computing
January 6, 2022 264 0

Gartner research shows that more than 70% of companies have now migrated at least some workloads into the cloud, and in the wake of the pandemic, this trend is likely to continue. Because upfront costs are lower, many fi...


How digital technology companies can leverage DevOps to prepare for the challenges of digital transformation

How digital technology companies can leverage DevOps to prepare for the challenges of digital transformation

DevOps Digital Transformation
January 6, 2022 293 0

The rising demand for tech solutions has enabled digital technology companies to automate their processes, making tech services a very competitive space. However, application modernization and infrastructure have never been easy. ...


AI in Digital Marketing: What is AI’s Effect on Digital Marketing?

AI in Digital Marketing: What is AI’s Effect on Digital Marketing?

AI Digital Transformation
January 5, 2022 290 2

  If I'm right, you like to use the live chatbots to provide real-time customer service, scheduler tools to post social media content across networks or CRMs to generate and nurture leads. How do you see them helping you b...


The WFA framework: Helping CISOs stay on top of their distributed work environment

The WFA framework: Helping CISOs stay on top of their distributed work environment

Digital Transformation COVID-19
January 4, 2022 466 0

The trend is loud and clear: There is no stopping digital transformation. The pace of technological change we are dealing with is unprecedented. This is indeed good, but it comes with its challenges and security is one of them. ...


The Digital Twin Technology and its Incredible Scope in the Business Sector

The Digital Twin Technology and its Incredible Scope in the Business Sector

Digital Transformation
January 3, 2022 871 0

  The digital twin counterparts of products are trending in the technical realm recently. Being part of Industry 4.0, the digital twin technology involves creating virtual replicas of an object or a process. To enable digi...


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