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Digital Transformation
10 Best Instagram Tactics To Implement In 2021

10 Best Instagram Tactics To Implement In 2021

Engagement Digital Transformation
October 27, 2021 86 0

Instagram is one of the most dynamic social media platform out there. With over 800 million users from across the globe, Instagram becomes an essential hub for news, entertainment and business. Instagram is a visual-base...


GIFT City – India’s First fully operational Smart City

GIFT City – India’s First fully operational Smart City

Digital Transformation
October 26, 2021 1706 0

What is Smart City? A smart city uses information and communication technology (ICT) to improve operational efficiency, share information with the public, and provide better government service and citizen welfare. The fundam...


Preparing for the Dynamic Mobility Engineering Disruption

Preparing for the Dynamic Mobility Engineering Disruption

Digital Transformation Smart Mobility Engineering Research & Design Industry Trends Collaborations
October 21, 2021 64 0

Below are some of the learnings from the panel discussion on “Preparing for the Dynamic Mobility Engineering Disruption” from the 13th NASSCOM Design and Engineering Summit held in Oct 2021.   The last 2 years have...


Four Ways to Improve the Profitability of your Call Center

Four Ways to Improve the Profitability of your Call Center

Digital Transformation Cloud Computing
October 21, 2021 67 0

Now profitability is not only determined by the revenue that the call centre generates for the organisation but also the overall value that it provides to the organisation. So, at any point of time as a business owner if you ...


Connecting Experiences On Digital

Connecting Experiences On Digital

Digital Transformation
October 21, 2021 1148 0

Today, Digital Experience Management (DXM) is more than an addictive catchword. And, you know how User Experience (UX) is more important than the product or quality to keep customers glued to your brand on the ...


Digital Twin - Twining Real With Virtual For A Connected World

Digital Twin - Twining Real With Virtual For A Connected World

Digital Transformation
October 20, 2021 912 0

Imagine you are the CEO of a manufacturing company. Wouldn't it be great if you could see everything that's happening at your plants in real-time while you're seated at your desk? A decade back, this would have sounded too good to...


Why cloud first and cloud now is the most urgent business strategy?

Why cloud first and cloud now is the most urgent business strategy?

Digital Transformation Cloud Computing
October 20, 2021 1868 1

The COVID-19 crisis has intensified the need for businesses to complete their cloud ecosystem strategy. The benefits are multiple — not just for businesses, but also for customers. The pandemic has disrupted the ways of worki...


How Can Chatbots Help In Debt Collection Process?

How Can Chatbots Help In Debt Collection Process?

Tech for Good Digital Transformation
October 20, 2021 53 0

The financial industry has been undergoing a digital transformation. From waiting in queues outside bank to getting most things done online, the industry has come a long way. Automation has been at the very center of this transfor...


Seven Essentials Of A Customer Experience Strategy

Seven Essentials Of A Customer Experience Strategy

Digital Transformation
October 19, 2021 29 0

Being in the Customer Experience Industry for the last seven years, there are more than a hundred ways I have seen. Few might fit the start-ups, few others might fit the mature organizations since the customer expectations vary ba...


Transforming Customer Experience With Tech In A Digital World

Transforming Customer Experience With Tech In A Digital World

Digital Transformation
October 18, 2021 64 0

Transforming Customer Experience with Tech in a Digital World Lockdowns and social distancing norms have impacted customer behaviour like never before. Over the course of the pandemic, customers have become more digitally savvy...


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