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Fostering Open Innovation for Future-forward Enterprises

Fostering Open Innovation for Future-forward Enterprises

Case studies GCC
July 11, 2024 1458 0

In today's rapidly evolving technological landscape, fostering open innovation is paramount for future-forward enterprises. Karnataka has a dynamic ecosystem with over 11,000 startups and more than 460 GCCs across various sectors ...


Transforming Retail experience with Verizon Interactive Knowledge Interface (VIKI)

Transforming Retail experience with Verizon Interactive Knowledge Interface (VIKI)

Data Science & AI Community AI GCC Emerging Tech
June 26, 2024 2708 4

VIKI (Verizon Interactive Knowledge Interface) - a multilingual AI based hybrid bot & search engine for frontline representatives. From an idea/POC to complete nationwide rollout took 4 months for telesales, 3 months for re...


Mitigation measures for addressing talent considerations in Indian GCCs

Mitigation measures for addressing talent considerations in Indian GCCs

GCC Global Capability Centers
June 18, 2024 283 1

The four talent related considerations faced by Indian GCCs include – Talent availability, capability, and employability Attracting and retaining top talent Leadership talent Cost arbitrage To address these talen...


Is Establishing a GCC the Key to Global Expansion Success?

Is Establishing a GCC the Key to Global Expansion Success?

GCC
June 14, 2024 182 0

Global Capability Centers (GCCs), also known as Captive Centers, are pivotal for businesses seeking to leverage globalization. These offshore units, set up by multinational corporations, perform strategic functions utilizing speci...


Tech Bytes - May 2024 | Digital Enterprise, GenAI, Sustainability, ESG, Patents, GCCs

Tech Bytes - May 2024 | Digital Enterprise, GenAI, Sustainability, ESG, Patents, GCCs

ESG & Sustainability GCC nasscom insights
June 14, 2024 46 0

In the Video Achyuta Ghosh Head - Insights, nasscom Anuj Duggal Head of Sustainability, ESG, nasscom Namita Jain Research Practice Lead, nasscom Insights Vandhna Babu Principal Analyst, nasscom Insights Neh...


Talent considerations in GCCs in India

Talent considerations in GCCs in India

GCC Global Capability Centers
June 11, 2024 557 0

India boasts of an attractive talent pool – with the second highest English speaking youth population, highest STEM graduates etc. At the very core of a thriving GCC model in India lies the nation’s vast pool of talent and growing...


Unlocking GCC Strategic Impact: A Holistic Approach to Value Measurement

Unlocking GCC Strategic Impact: A Holistic Approach to Value Measurement

Global Capability Centers GCC
June 7, 2024 326 0

As Global Capability Centers (GCCs) undergo a remarkable evolution, transcending their origins as cost-saving units to become strategic drivers of innovation and excellence, there is an urgent need to reassess how their success is...


Harnessing Generative AI and Process Mining for Business Transformation

Harnessing Generative AI and Process Mining for Business Transformation

GCC Data Science & AI Community
June 4, 2024 153 0

In this rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to stay ahead of competition. Two ground-breaking technologies, Generative AI (GenAI) and Process Mining, are emerging as powerful ...


GCCs in India – Building resilience for sustainable growth

GCCs in India – Building resilience for sustainable growth

nasscom insights GCC
May 29, 2024 3477 0

As organizations navigate the complexities of the modern business landscape, the Global Capability Centre (GCC) ecosystem in India has emerged as a beacon of growth and innovation due to unprecedented expansion. The GCC landscape ...


How India GCCs are Rewriting the Global Technology Narrative

How India GCCs are Rewriting the Global Technology Narrative

Global Capability Centers GCC
May 29, 2024 480 0

The last few years have been a rollercoaster ride for businesses worldwide, with the COVID-19 pandemic, geopolitical tensions, and economic fluctuations posing unprecedented challenges. Amidst these turbulent times, India's Global...


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