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Customer experience management – The OMNI CHANNEL WAY

Sales & Marketing
September 19, 2016 308 0

Author: Sreedhar Venkatraman, Director –Systems Engineering, Avaya India and SAARCChanging demographicsMaking a strong connection with customers has never been easier or more important. Certainly, there are more channels than ever...


Blog

Personalizing the CX Requires Blood, Sweat, Time and Passion

Sales & Marketing
September 19, 2016 365 0

Author: Morag Lucey, CMO Avaya Inc. Research undeniably proves that personalization is key for delivering amazing customer experiences. (After all, companies can’t provide just one customer experience—rather, they need to provide ...


Blog

Top Myths on Marketing Automation

Sales & Marketing
September 15, 2016 406 0

Marketing Automation (MA) has been receiving increasing attention lately, and apparently for good reason. There lie opportunities in this space, as also myths and caveats. But before going there, some definitional preliminaries fi...


Blog

How to reduce Mortgage Underwriting Services cost by 200%?

Sales & Marketing
September 9, 2016 482 0

CEO’s Outsource their Mortgage underwriting services as this helps save technology cost and hassle of documentation. A reliable Mortgage BPO partner helps enhance SLA’s without any trouble.Here are 3 ways to reduce mortgage underw...


Blog

Which is the best Remote Server Monitoring Services provider?

Sales & Marketing
September 8, 2016 418 0

IT & ITES companies are constantly looking for the best partner to outsource their Remote Server Monitoring Services. Suma Soft understands that without a stable and robust IT infrastructure, businesses cannot function well. T...


Blog

Good Acquisitions, Better Engagements – Best Returns!

Sales & Marketing
August 30, 2016 355 0

Last weekend, I attended a friend’s house warming party. Over dinner, he was sharing that till a couple of years ago, how he hardly had any plan to settle in Mumbai, thanks to the sky high real estate prices, and today he is alrea...


Blog

Preferable Bulk Email Service Provider in Delhi

Sales & Marketing
August 14, 2016 476 0

When you have an email promoting show you require to set up your email deals message. We favor HTML messages to fundamental content as they look prettier and can tie in with your sites look and feel. The days are gone where HTML e...


Blog

Lead Generation Techniques

Sales & Marketing
July 25, 2016 417 0

The ideas behind lead generation techniques are universal including quality prospects, qualified leads and measured results, however the tactics and techniques used can vary. As with any lead generation strategy, it’s import...


Blog

5 key technology spending areas for the CMO

Sales & Marketing
July 25, 2016 330 0

With the advent of digital channels, marketing and technology have almost become inseparable. Marketers are using technology at each step of the marketing value chain from product planning & media buying to customer engagement...


Blog

Driven by Change or Driving it?

Sales & Marketing
July 11, 2016 406 0

In today’s age of instant gratification, wooing customers has become harder than ever, and keeping them even tougher. In such a scenario, ensuring business success and sustaining it is extremely challenging. The one simple thing t...


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