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5 CX trends that will define the Indian Banking Experience in 2023

5 CX trends that will define the Indian Banking Experience in 2023

Industry Trends BFSI
February 9, 2023 414 0 Read Article

Banks initially began as trusted entities that would act as custodians of their customers’ wealth and channel them toward growth opportunities that would aid in growth and prosperity for all. Cut to 2023, that promise alone does n...


5 InsurTech Trends for 2023

5 InsurTech Trends for 2023

Industry Trends BFSI
February 6, 2023 371 0 Read Article

For 2023, we believe that InsurTech will be used to supplement the rising concerns of inflation, arrested economic development, and heavily burdened pension schemes by catering to customers with greater attention to detail.  ...


To Enhance Customer Experience, Indian Banks Need to Prioritize the Back Office

To Enhance Customer Experience, Indian Banks Need to Prioritize the Back Office

BFSI Fintech Digital Transformation
January 6, 2023 680 0 Read Article

The banking and financial services sector has undergone tremendous changes over the last few decades, but most of those changes are focused on front-office operations. Online and mobile banking, peer-to-peer exchanges, the rise of...


In 2023, AI will be Essential for Enterprise Survival - 5 Ways to Enhance the AI Journey

In 2023, AI will be Essential for Enterprise Survival - 5 Ways to Enhance the AI Journey

BFSI AI Machine Learning Digital Transformation
December 5, 2022 269 0 Read Article

Prediction #1: Organizations Must Focus on Getting the Data Fabric in Place or Risk AI Project Failure As more enterprises look to implement AI projects in 2023 to increase productivity, gain better insights and have the abilit...


HR in BFSI Sector

HR in BFSI Sector

Hr Summit BFSI
December 4, 2022 857 2 Read Article

BFSI Companies that offer various financial products or services fall under the industry umbrella name of "banking, financial services, and insurance," or BFSI. This covers businesses that function in one or more of these fina...


No Looking Back for Banks on the ESG Journey

No Looking Back for Banks on the ESG Journey

ESG & Sustainability E - Environmental BFSI
November 22, 2022 480 1 Read Article

Need If there is a high-priority corporate agenda across industries that most leaders agree upon, it is around investments in the area of ESG (Environmental, Social, and Governance). The financial services industry has a huge r...


7 Trends That BFSI Industry Cannot Ignore Anymore- Get Ready for 2023

7 Trends That BFSI Industry Cannot Ignore Anymore- Get Ready for 2023

BFSI
November 7, 2022 3226 1 Read Article

The pre-epidemic challenges of the traditional banking business model have been exacerbated by the COVID-19 crisis, including revenue pressure, low profitability (due to low-interest rates and high capital levels), tighter regulat...


Central Bank Digital Currency- The future of Banking and Money

Central Bank Digital Currency- The future of Banking and Money

Blockchain BFSI
October 13, 2022 273 0 Read Article

  As countries around the globe work towards introducing their own cashless alternatives, many people are assuming that the use of cash will die down very soon. It is true that the last few years saw more and more use of m...


The Role of Conversational AI in Banking

The Role of Conversational AI in Banking

BFSI
September 13, 2022 243 0 Read Article

With technology evolution, people have been using bots, banking, and finance apps for a decade for faster resolution to their requests. As these apps allow them to perform their banking-related tasks from the comfort of their plac...


Open Finance: Reality or Hype?

Open Finance: Reality or Hype?

Fintech BFSI
August 16, 2022 294 0 Read Article

Open Banking has reshaped the fintech industry as customers want a seamless experience with more convenient and flexible access to services. Technological innovation and digital transformation have led to the emergence of neobanks...


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