Topics In Demand
Notification
New

No notification found.

Filter
Cloud Computing
Four Ways to Improve the Profitability of your Call Center

Four Ways to Improve the Profitability of your Call Center

Digital Transformation Cloud Computing
October 21, 2021 67 0

Now profitability is not only determined by the revenue that the call centre generates for the organisation but also the overall value that it provides to the organisation. So, at any point of time as a business owner if you ...


Why cloud first and cloud now is the most urgent business strategy?

Why cloud first and cloud now is the most urgent business strategy?

Digital Transformation Cloud Computing
October 20, 2021 1868 1

The COVID-19 crisis has intensified the need for businesses to complete their cloud ecosystem strategy. The benefits are multiple — not just for businesses, but also for customers. The pandemic has disrupted the ways of worki...


Zero Trust: An Imperative in the Cloud Adoption Race

Zero Trust: An Imperative in the Cloud Adoption Race

Cloud Computing
October 18, 2021 77 0

As we all know, COVID-19 marked the beginning of the new normal—business continuity plans went out the window, flexibility was the need of the hour, and working from home became a necessity rather than an option. None of this woul...


While Cloud Adoption May Be An Obvious Choice, Is It Really Secure?

While Cloud Adoption May Be An Obvious Choice, Is It Really Secure?

Cloud Computing
October 13, 2021 982 0

"Computation may someday be organized as a public utility”. As John McCarthy phrased this idea back in 1961, his idea back then was way ahead of its time. For the next few decades, the technology shaped itself and organizations...


Five Best Ways to Improve Customer Experience through Social Media

Five Best Ways to Improve Customer Experience through Social Media

Digital Transformation Media Technology Cloud Computing
October 13, 2021 40 0

The digital world, especially the one centered around social media has today become the go-to platform for customers to not just find brands but also validate their image about the business offering. While on one side, social medi...


Digital or Death: Building New-Age Capabilities for Human Centric Innovation

Digital or Death: Building New-Age Capabilities for Human Centric Innovation

Digital Transformation Cloud Computing
October 13, 2021 2341 0

Have you ever tried putting on your shoes in hurry, only to realize that you had them the other way on? In case you have, take heart from the fact that over the last 200 odd years millions have shared in the faux pas – thanks to t...


Enabling Sustainability through Cloud : Zero Waste, Zero Emissions and Zero Inequality

Enabling Sustainability through Cloud : Zero Waste, Zero Emissions and Zero Inequality

Digital Transformation Energy & Utilities Impact Stories Future of work Tech for Good Cloud Computing
October 8, 2021 1109 0

Just a few weeks ago a scientific report from the UN’s Intergovernmental Panel on Climate Change – or IPCC – made it very clear: human activity is changing the climate in unprecedented and irreversible ways. The report called clim...


CLOUD-BASED INNOVATIVE COLLABORATION

CLOUD-BASED INNOVATIVE COLLABORATION

Collaborations Digital Transformation Engineering Research & Design Cloud Computing
October 6, 2021 3098 0

Remote working has succeeded so far thanks to the cloud. But it can be better, and businesses shouldn’t simply replicate traditional working practices online. A true transformation is required to empower employees and realize the ...


Six Major Benefits Of Using ACD In Contact Center

Six Major Benefits Of Using ACD In Contact Center

Media Technology Tech for Good Cloud Computing
October 5, 2021 83 0

Contact centers experience heavy traffic and peak loads varies depending upon the nature of business. With multiple calls pouring in, it is essential to route the calls to the most capable agents and minimize the hold time. This i...


Augmenting CloudOps with Cloud Incident Response

Augmenting CloudOps with Cloud Incident Response

Cloud Computing
October 1, 2021 42 0

The pandemic forced the world to discover new ways to deal with almost everything. It also changed the way we work. While we are all settled in "the new normal" - work from home scenario, it has forced organizations to put extra e...


© Copyright nasscom. All Rights Reserved.