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10 Benefits of Having Live Chat Software On Your Website

10 Benefits of Having Live Chat Software On Your Website

Data Science & AI Community Cloud Computing
December 9, 2021 231 0

We are in a digital world where we no longer want to wait.  In the customer service industry, most channels have a wait time. It takes around 2-3hrs to at least 10hrs to get a response on social media. An email can sometim...


Threats on the cloud are constantly evolving – here’s how you can safeguard your assets

Threats on the cloud are constantly evolving – here’s how you can safeguard your assets

Cyber Security & Privacy Digital Transformation Cloud Computing
December 9, 2021 265 0

According to a KPMG report, the five major risks in cloud computing are related to data security, technology, operations, vendors, and finance. All of these risks can result in business interruption, loss of revenue and reputation...


‘Digital India’ - Enabling A Datacenter Ecosystem

‘Digital India’ - Enabling A Datacenter Ecosystem

nasscom insights Public Policy Cloud Computing
December 7, 2021 1042 0

Telecom, Pharmaceuticals, Automotive, and IT Services, for the majority of the past two decades, have been seen as the flag-bearers of the so-called 'Sunrise Sectors' in India. It has been sometime since these were the trending th...


5 Tips to Reducing Customer Service Cost

5 Tips to Reducing Customer Service Cost

Data Science & AI Community Cloud Computing
December 2, 2021 280 0

A customer’s relationship with a company starts after a sale is made. The after-sales service, aka customer service, determines the state of this relationship. Thus, it is no myth that world-class customer service comes with a hef...


The QA Testing Checklist for Successful Cloud Migration

The QA Testing Checklist for Successful Cloud Migration

IT Services Cloud Computing
December 1, 2021 911 0

In a day and age where business enterprises are upping the ante on digital transformation, migrating to the cloud ecosystem is a foregone conclusion. The top drivers for any cloud migration exercise include data modernization, rem...


College Management System

College Management System

Digital Transformation Product/Startups EdTech Cloud Computing
December 1, 2021 2891 1

Digital transformation is the new reality of this modern world. Besides industries such as manufacturing, corporates, banking, and commerce, the education domain has new challenges and its of paramount importance to address the ev...


Ushering in Digital Transformation in India - Role of the Cloud

Ushering in Digital Transformation in India - Role of the Cloud

Cloud Computing
November 30, 2021 706 2

This is Part-1 of a two-part series, based on the findings of NASSCOM’s report titled ‘Cloud Skills: Powering India’s Digital DNA’ Introduction ‘The Cloud’ is expected to be an US$800bn global opportunity by 2030, accordin...


The Cloud Cornerstone: Success in Action – Case study compendium-Vol. I (XaaS & SaaS)

The Cloud Cornerstone: Success in Action – Case study compendium-Vol. I (XaaS & SaaS)

Cloud Computing
November 30, 2021 13730 4

NASSCOM, through its “Cloud Advocacy Program” is taking the lead in growing the awareness quotient about cloud among Indian enterprises. This compendium is one such attempt to highlight how various verticals have leveraged cloud t...


7 Tips To Improve Interactive Voice Response System

7 Tips To Improve Interactive Voice Response System

Cloud Computing
November 25, 2021 227 0

That is not correct, despite the expanse of IVR and its history, very less thought is put into the structure and flow of IVRs and it is still not utilized to its full potential. In fact, a study recently found that 32% o...


Top 3 cloud computing trends to look out for in 2022

Top 3 cloud computing trends to look out for in 2022

Cloud Computing
November 23, 2021 212 0

During the Covid-19 pandemic, cloud computing became all-pervasive, as work went virtual and businesses adapted by focusing on the delivery of digital services. It is highly likely that this growth will continue in 2022.  ...


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