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Call Center Software Features That Are Necessary To Avoid Day-to-Day Challenges

Call Center Software Features That Are Necessary To Avoid Day-to-Day Challenges

Data Science & AI Community Cloud Computing
December 20, 2021 189 0

Call center champions have a huge platter of solutions to choose from. There are multiple solutions that can be segmented upon pricing or features. Now, obviously you wouldn’t buy a solution that fits your budget but not your busi...


Edge computing: The future and next-generation experiences

Edge computing: The future and next-generation experiences

IT Services Cloud Computing
December 12, 2021 910 0

Edge, coupled with higher 5G bandwidth and low-latency computing in the distributed cloud, is the future we envisioned years ago - within our reach.  As per a well-known review, the worldwide edge computing sector will rea...


Administering network traffic in a cloud-native environment

Administering network traffic in a cloud-native environment

Emerging Tech Cloud Computing
December 12, 2021 300 0

Cloud-Native technology is the most efficient technology for the continuous creation and operation of the world's largest cloud applications. Cloud computing is an approach to building and running applications that take advantage ...


10 Benefits of Having Live Chat Software On Your Website

10 Benefits of Having Live Chat Software On Your Website

Data Science & AI Community Cloud Computing
December 9, 2021 230 0

We are in a digital world where we no longer want to wait.  In the customer service industry, most channels have a wait time. It takes around 2-3hrs to at least 10hrs to get a response on social media. An email can sometim...


Threats on the cloud are constantly evolving – here’s how you can safeguard your assets

Threats on the cloud are constantly evolving – here’s how you can safeguard your assets

Cyber Security & Privacy Digital Transformation Cloud Computing
December 9, 2021 265 0

According to a KPMG report, the five major risks in cloud computing are related to data security, technology, operations, vendors, and finance. All of these risks can result in business interruption, loss of revenue and reputation...


‘Digital India’ - Enabling A Datacenter Ecosystem

‘Digital India’ - Enabling A Datacenter Ecosystem

nasscom insights Public Policy Cloud Computing
December 7, 2021 1024 0

Telecom, Pharmaceuticals, Automotive, and IT Services, for the majority of the past two decades, have been seen as the flag-bearers of the so-called 'Sunrise Sectors' in India. It has been sometime since these were the trending th...


5 Tips to Reducing Customer Service Cost

5 Tips to Reducing Customer Service Cost

Data Science & AI Community Cloud Computing
December 2, 2021 280 0

A customer’s relationship with a company starts after a sale is made. The after-sales service, aka customer service, determines the state of this relationship. Thus, it is no myth that world-class customer service comes with a hef...


The QA Testing Checklist for Successful Cloud Migration

The QA Testing Checklist for Successful Cloud Migration

IT Services Cloud Computing
December 1, 2021 906 0

In a day and age where business enterprises are upping the ante on digital transformation, migrating to the cloud ecosystem is a foregone conclusion. The top drivers for any cloud migration exercise include data modernization, rem...


College Management System

College Management System

Digital Transformation Product/Startups EdTech Cloud Computing
December 1, 2021 2890 1

Digital transformation is the new reality of this modern world. Besides industries such as manufacturing, corporates, banking, and commerce, the education domain has new challenges and its of paramount importance to address the ev...


Ushering in Digital Transformation in India - Role of the Cloud

Ushering in Digital Transformation in India - Role of the Cloud

Cloud Computing
November 30, 2021 698 2

This is Part-1 of a two-part series, based on the findings of NASSCOM’s report titled ‘Cloud Skills: Powering India’s Digital DNA’ Introduction ‘The Cloud’ is expected to be an US$800bn global opportunity by 2030, accordin...


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