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Customer Experience ROI: How to maximize it in the Contact Center

Customer Experience ROI: How to maximize it in the Contact Center

Reskilling stories
September 28, 2021 39 0

Any relationship is always about the experience than the outcome. The same goes for customer relationships as well. The benefits matter, but it is the experience that makes them stay. Customer’s experience cannot be enriched with ...


How to Manage Stress: 7 Proven Tips That Work

How to Manage Stress: 7 Proven Tips That Work

Reskilling stories
September 27, 2021 38 0

Stress is a huge part of our lives. We all feel it from time to time, and sometimes it can be a good thing. Stress can keep you sharp, focused, and motivated. But too much stress for too long can hurt your health and well-being. I...


How to Overcome FOMO: The Ultimate Guide

How to Overcome FOMO: The Ultimate Guide

Reskilling stories
September 23, 2021 131 0

Learn to crush FOMO and start thriving. You’ll learn just how damaging FOMO is and the exact ways you can combat it and live a joyful life. The consequences of FOMO can make you feel like you’re losing out on opportunities...


The Seven Spiritual Laws of Success: To Find Happiness and Inner Peace

The Seven Spiritual Laws of Success: To Find Happiness and Inner Peace

Reskilling stories
September 7, 2021 493 0

The purpose of this post is to introduce you to the Seven Spiritual Laws of Success that will enable you to achieve all of your dreams. They are the laws that enable you to attract anything and everything you desire, including suc...


Talent development: The win-win formula in the digital era

Talent development: The win-win formula in the digital era

Reskilling stories Talent & Skills
August 9, 2021 244 0

The IT services industry is undergoing a transformation from traditional services such as infrastructure and application maintenance to digital solutions in disruptive technologies such as customer experience, data sciences, Artif...


Blog

Golden Rules for Virtual Training

Reskilling stories
March 9, 2021 116 0

This pandemic has truly turned the world topsy-turvy! But like finding a silver lining in any dark cloud, we must look at all the innovation and solutions that are emerging because of remote working. I, for one, have been particul...


Blog

Advantages Of Having A Corporate Learning Management Solution: Ensuring Learning Continues In Times of COVID-19

Reskilling stories
February 11, 2021 44 0

The global COVID-19 pandemic has brought life and economic activity to a virtual standstill. Extensive lockdowns to stop the viral spread has shaken the way business used to be conducted, requiring changes in overall business oper...


Blog

Work-Life balance is dead. As it should be

Reskilling stories Diversity And Inclusion
January 19, 2021 494 0

Work-life balance is dead. Strong statement? Yes. Given that for most of the last few decades we have been fighting for the elusive balance. 8 hours office. 9 to 5. Compartmentalized personal and professional lives. Work and play ...


Blog

Improving Organizational Resilience Post Pandemic with Lean Six Sigma

Future of work Reskilling stories COVID-19 Talent & Skills
January 6, 2021 396 0

Lean Six Sigma in the Post-Pandemic EraThe pandemic has changed the way the world functions. It has confined people to their homes, restricting the movement of everything around the world, all to contain and stop the spread of the...


Blog

11 LOGICAL WAYS TO SKYROCKET YOUR VISIBILITY WHEN WORKING-FROM-HOME

Reskilling stories
December 19, 2020 390 0

The remote work revolution has been greasing its gears for a while now. Even before the pandemic thrust it into the status-quo, employees around the globe were advocating for a change. After all, work-from-home absolves employees ...


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