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BPM Best Practices Playbook

BPM Best Practices Playbook

BPM
November 8, 2021 3943 0

The BPM Best Practices Playbook has been compiled together with a vision to share learnings from across the industry in four areas (identified through interactions with many small and mid-sized players) that have significant poten...


Smart Contracts and Business Process Transformation

Smart Contracts and Business Process Transformation

Digital Transformation Blockchain BPM
October 28, 2021 649 1

“I’ll give you the property deed once you’ve given me the money!” Trust, transparency, and security. These are the glues keeping society together for the last thousand years. Businesses and institutions such as banks, software ...


Why No-Code is set to be a Game-Changer for Businesses across the spectrum

Why No-Code is set to be a Game-Changer for Businesses across the spectrum

Emerging Tech BPM
October 21, 2021 77 0

No-code is an application building and development solution that almost everyone can use today. As the name suggests, a digital solution can be created from scratch without writing a single line of code. No-code has been around fo...


India Technology Services Compensation Benchmarking Survey Findings: 2021

India Technology Services Compensation Benchmarking Survey Findings: 2021

IT Services BPM
October 7, 2021 4154 0

Need for Digital Acceleration coupled with emergence of an unprecedented market-wide demand for capabilities in niche technologies has driven up the pressure on effective Talent Strategy & Management practices


What Are the Advantages of Using Lead Management Software?

What Are the Advantages of Using Lead Management Software?

Sales & Marketing BPM
September 27, 2021 194 0

Most people create the false notion that the CRM lead management Software helps the customer. Truth be told, it's many advantages across the table. you ought to admit the purchasers to assist more but let’s check out a number of t...


What is Workflow Automation Software? Why it is Important for Small Business

What is Workflow Automation Software? Why it is Important for Small Business

Sales & Marketing BPM
September 22, 2021 48 0

What is Workflow Automation Software? One of the technologies is workflow automation software which will be wont to automate complex and different quite business processes to avoid human intervention. Workflow automation too...


Business Process - Quality Automation

Business Process - Quality Automation

RPA BPM
September 20, 2021 118 2

I have been on this journey to automate the manual effort of doing quality checks for contact centers, to cover the large number of volumes for better customer insights and trends. Wanted to share some of my learning on this journ...


Flying With Black Swans

Flying With Black Swans

BPM
September 6, 2021 1292 0

Introduction In 2020, the world saw an unprecedented situation unfold at a rapid pace in the form of a global pandemic. The scale, speed and impact of change caught individuals, families, communities, businesses and even govern...


Quarterly Industry Review August-2021

Quarterly Industry Review August-2021

Industry Trends Industry 4.0 BPM
August 27, 2021 4009 0

Analysis of Indian IT-BPM industry performance during the quarter ending June 2021. This analysis is based on the quarterly results declared by the top listed India-centric IT-BPM companies which comprise over 46% of the industry.


How Organizations Prepare for Transformation

How Organizations Prepare for Transformation

BPM
August 23, 2021 1756 0

Why do business organizations go through the demanding process of transformation? Typically, because they want to improve on multiple aspects of their business to gain a competitive advantage or address a significant challenge....


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