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Quantifying customer perception to enable strategic problem solving

IT Services
May 4, 2016 377 0

The growing emphasis on customer experience has made it essential for any business to better understand their customer testimonials and sentiments at a deeper level. Brands are increasingly judged by the overall experience rather ...


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Automation in core IT application services is not as evolved as other streams like BPO, Infrastructure Services etc., Do you agree or disagree and why ?

IT Services
February 18, 2016 812 0

Automation in core IT application services is not as evolved as other streams like BPO, Infrastructure Services etc., Do you agree or disagree and why ?


Blog

Indian IT-BPM industry maintains double-digit growth; on track to reach USD 350 billion by 2025

IT Services
February 6, 2016 651 0

The National Association of Software and Services Companies (NASSCOM) reveals various trends that enabled the Indian IT-BPM industry to clocking double-digit growth of 12.3 percent (constant currency terms) in exports and 10 perce...


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