91 search results for "artificial intelligence"

Why should B2B businesses focus on the customer experience?

Companies in the B2B space have paid scant attention to customer experience(CX). Customer experience has always been a critical focus of businesses with a B2C model. As more and more companies have started embracing digital technologies to stay competitive and agile, customer experience has gained significance for players across domains. For a majority of B2B organizations, their strategy to ace c...

The rise of machines and automation

Published in online version of Business World The rise of machines and automation One measure of the status of civilization is the complexity of tools used by the society. As societies have progressed, tools and machines used by them have become increasingly complex. Despite their rising complexity the current set of tools and machines still need humans to create and use them and they can only do ...

Artificial General Intelligence is the next step in machine intelligence journey

Published in online version of Business World  The journey of Artificial Intelligence started in 1956 when it was founded as academic discipline. One of the pioneers, John McCarthy defined it as “the science and engineering of creating intelligent machines”. Though it moved ahead in research and academics, it started gaining commercial traction only when the cost of computation power and storage s...

Building a Data Lake the Right Way

Key considerations for building a scalable transactional data lake Data-driven companies are driving rapid business transformation with cloud data lakes. Cloud data lakes are enabling new business models and near real-time analytics to support better decision making. However, as the number of workloads migrating to cloud data lakes increase, companies are compelled to address data management issue...

Transforming Sports to a Science with Technology

The best part about living in India? The diversity. There’s so much to look up to, in so many different languages, cultures, ethnicities, cuisines…I could go on, but you get the picture. What’s better than this diversity? Something that binds us all together. And what better example to take than Cricket. I can bet everyone was hooked on to their televisions two nights ago, because there’s nothing ...

Top Machine Learning Tools To Be Noted Down By The ML Developers

Machine learning is an emerging technology racing fast in many industries. The demand for the future will depend on the artificial intelligence developer, where machine learning is a subset of artificial intelligence. It is used to work as a system, learn from a collection of data sets which has to be patterned for a solution and apply it to work without manpower. A lot of pros will obtain by the ...

CONVERSATIONAL AI IS PROVING TO BE HELPFUL, BUT CAN IT ALSO BE DANGEROUS?

For the average person, conversational AI is not a term that is frequently encountered in our daily lives. Yet, for what the term encompasses, we deal with one form of conversational AI or the other, almost every day. From chatbots sorting out issues in apps like Zomato and Uber, to smart assistants like Alexa and Google Assistant, conversational AI is the technology driving the modern solutions t...

Innovate2Transform: Retaining The Mystery, for Social Good – How AI Is Helping Mitigate Gender Inequality

Not very long ago, India’s sex ratio numbers were alarming. It was 896 per 1,000 males in 2015-17, after falling from 898 per 1,000 males in 2014-16. A decade ago, the gap in ratio was significantly more, raising real concerns about possible female foeticide and consequently, gender determination tests being carried out in remote parts of the country despite being illegal. Several NGOs have been r...

Voice-based Conversations – Hype or Reality

NASSCOM report titled Voice-based Conversations – Hype or Reality discusses how proliferation of smart speakers and increasing use of voice searches over smartphones is leading to the growth of voice-enabled solutions across consumers and enterprises. The report highlights some of the existing and potential use cases, application areas, challenges, importance for Indian users, etc. It also p...

How The Implementation Of Artificial Intelligence Has Empowered Banking Sectors

  Artificial Intelligence is rapidly evolving, allowing various sectors to adopt the use of AI for numerous applications. This technological innovation is redefining industries and changing the way every business function. Industries all around the globe are assessing options and utilizing techniques to conceive value in the technology-driven world. For businesses to leverage maximum profit, ...

Humanizing Customer Experience

What is the first thing that comes to a human’s mind when we plan to do any of the following? Start a friendship Close a sale Or Seek advisory on an illness IT’s A CONVERSATION! But are we having these conversations anymore, or are we turning to our smart devices instantly? A shift in traditional human behaviour is the biggest driving force behind digitally led intuitive customer experiences. Even...

Is Voice is the next conversational interface?

Voice technology is for everyone Last week I booked a cab for myself. The moment I stepped in, the driver asked about the destination, which I told. After that he softly repeated the destination, but it was not to confirm from me. I noticed that he spoke into his smartphone, which understood his Indian English accent, and displayed the route for the destination on the screen. I was amazed to see t...

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