15 search results for "e-commerce"

NASSCOM’s feedback on RBI’s ‘Discussion Paper on Guidelines for Payment Gateways and Payment Aggregators’

We thank the Reserve Bank of India (RBI) for this opportunity to present our views and suggestions on the Discussion Paper on Guidelines for Payment Gateways and Payment Aggregators (Discussion Paper). It presents a detailed assessment of the payments ecosystem in the country, covers the various facets of the activities of the Payment Gateways (PG) and Payment Aggregators (PA) and presents differe...

Why should B2B businesses focus on the customer experience?

Companies in the B2B space have paid scant attention to customer experience(CX). Customer experience has always been a critical focus of businesses with a B2C model. As more and more companies have started embracing digital technologies to stay competitive and agile, customer experience has gained significance for players across domains. For a majority of B2B organizations, their strategy to ace c...

Call for Inputs & Nasscom’s Submission on Draft e-Commerce Guidelines

[This blog has been co-authored with Komal Gupta and Indrajeet Sircar] Recently, Nasscom submitted its inputs to Department of Consumer Affairs on the draft e-Commerce Guidelines for Consumer Protection 2019 (‘draft Guidelines’). The original deadline (16th September) for submitting comments on the draft Guidelines has now been extended to 31st October, 2019. While the draft Guidelines are aimed a...

Member Consultation: Draft e-Commerce Guidelines for Consumer Protection 2019

On 2 August, the Department of Consumer Affairs under the Ministry of Consumer Affairs, Food & Public Distribution, issued draft guidelines on e-commerce for protection of consumers’ interest. It proposes a slew of consumer safeguards that forbid e-commerce companies from influencing pricing, adopting unfair promotion methods or misrepresenting the quality of goods and services. Earlier this y...

Policy Brief: Draft e-Commerce Guidelines for Consumer Protection 2019

Context On 2 August, the Department of Consumer Affairs under the Ministry of Consumer Affairs, Food & Public Distribution, issued draft guidelines on e-commerce for protection of consumers’ interest. It proposes a slew of consumer safeguards that forbid e-commerce companies from influencing pricing, adopting unfair promotion methods or misrepresenting the quality of goods and services. “These...

E-commerce is the future of today and tomorrow’s business

E commerce is the platform available to the market players to enhance their business not only in their vicinity but rather at global front. E commerce or electronic commerce will make you accessible in few minutes across the world. An estimated graph predicts its bright future and growth reaching its customers at their doorstep with a single press of button. Huge business is estimated in coming ti...

NASSCOM’s comments on the draft e-commerce policy

NASSCOM has submitted comments on the draft policy released by the DPIIT, Ministry of Commerce on February 22, 2019 for public comments. Our feedback focuses on the scope and objectives of the policy and three key themes – consumer protection, level playing field and data. Our specific comments highlight our feedback on each of the six sections of the proposed policy. Scope, Objective As consumers...

Deadline to submit comments on draft e-commerce policy extended to 29th March

The Department for Promotion of Industry and Internal Trade (DPIIT) released a draft national e-commerce policy (‘draft policy’) on 23rd February. The deadline to submit stakeholder comments on the draft policy has been extended to 29th March. Nasscom is formulating its submission on the draft policy, and we encourage members to send us their inputs on the draft policy by 15th March (F...

E-commerce companies start collecting 1% tax at source from October 1st

E-commerce companies start collecting 1% tax at source from October 1st The Finance Ministry has issued a notification stating that e-commerce companies should collect an amount at the rate of one per cent as tax collected at source (TCS) on the supplies made by them. The e-commerce companies should pay half of the amount collected to the Centre while the other half should be paid to the State whe...

Tax Collected at Source on E-commerce companies – relevant notifications and FAQs

The Tax collected at source provision becomes effective on E-commerce companies from October 2018. Please find attached the relevant notifications pertaining to TCS provision effective from October 2018. The GST council has also issued the attached FAQ on TCS. A summary of the key clarifications provided in the FAQ is as below: A. Registration   Mandatory registration and threshold exemption: Ever...

Role of Internet in Indian E-commerce dream

2 of the biggest reasons for the growing E-commerce penetration in India is availability of economical smartphones and increased internet users. As per the latest data from IAMAI (Internet and Mobile Association of India), the total population of India in 2018 is 132.42 crores (~1.3 Billion). Out of this, 32.5% (43 crores) live in urban areas and remaining 67.5% (around 89.42 crores) live in rural...

NASSCOM represented on the deliberations on Framework of National E-commerce policy

The Ministry of Commerce, Government of India has formed a Think Tank on the Framework for National Policy on E-commerce. The key objective of the framework is to provide a credible forum for an inclusive and fact-based dialogue leading to informed policy making, so that the country is adequately prepared to take advantage of the opportunities, and meet the challenges, that would arise from the ne...

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