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Leaderspeak BPM: Leaning in to digital is the future: Tiger Tyagrajan, Genpact CEO

BPM
June 6, 2016 901 0

Outsourcing firms turning to digital for new revenue streams is pretty much the norm these days and Genpact is no different, with legacy IT services under pressure as clients shift budget to digital transformation.The firm’s Q3 nu...


Blog

Leaderspeak BPM: Challenges of a rapidly changing world: Raman Roy, Quatrro CEO

BPM
June 6, 2016 806 0

We are living in a world of rapid change — reflected in technology shifts, global volatility and emerging opportunities. The Business Process Management (BPM) sector is representative of that change and opportunities that come wit...


Blog

Leaderspeak BPM: BPO 4.0 can create the next million jobs in Rural India: Raman Roy, Quatrro CEO

BPM
June 6, 2016 989 0

India’s BPO industry did not originate by design but we stumbled upon it by mere chance. We sensed the opportunity and proved that service centres in India to meet international standards for global clients can be a reality.Initia...


Blog

Developing Deep Thinkers is the Future of BPM Business - WNS CEO Keshav Murugesh

BPM
June 6, 2016 927 0

Developing Deep Thinkers is the Future of Business: Keshav MurugeshSkill and talent development will be vital to the business process management (BPM, formerly known as business process outsourcing) sector, says Keshav R Murugesh,...


Blog

'We want world to know that India is the default place for BPM Keshav Murugesh, Sandip Sen, & Mohit Thukral on holding international BPM events

BPM
June 6, 2016 772 0

Business Process Management spreads wings The $28-billion business process management (BPM, which was earlier called business process outsourcing) segment is coming out of the shadow of the information technology (IT) services seg...


Blog

Rebranding, a part of NASSCOM strategy to develop BPM industry Keshav Murugesh, WNS CEO on the need to rebrand to change perceptions

BPM
June 6, 2016 1211 0

Rebranding, a part of Nasscom strategy to develop BPM industryThe Business Process Management (BPM) industry has, since its earlier avatar as the Business Process Outsourcing (BPO) industry, had an unfairly harsh reputation, accor...


Blog

Keshav Murugesh, CEO, WNS & Chairman, NASSCOM BPM Council on reshaping global BPM businesses

BPM
June 6, 2016 879 0

Our ability to create, scale, manage customers will ensure Indian dominanceExcerpts from a Times of India interview where Keshav Murugesh, Chair, NASSCOM BPM Council talks about how BPM companies play a role in reshaping global bu...


Blog

Re: In these times of volatility and uncertainty, BPM companies need to “Re-think, Re-Align and Transform”. How are companies doing this?

BPM
May 12, 2016 771 0

Mr. K S Viswanathan, Vice President – Industry Initiatives, NASSCOM, said, “The industry has continued on its path of sustained growth and has evolved in accordance with the changing international trends. Indian BPM players have t...


Blog

In these times of volatility and uncertainty, BPM companies need to “Re-think, Re-Align and Transform”. How are companies doing this?

BPM
May 12, 2016 695 0

Highlighting the steady growth and rapid evolution of Indian BPM industry leading to key transformations for its customers, NASSCOM kick-started the two-day NASSCOM BPM Strategy Summit. The 2015 summit in Bangalore served as a pla...


Blog

On the Supreme Court's decision to allow All-India Permit holding diesel cabs to continue ferrying BPM employees in Delhi-NCR

BPM
May 12, 2016 829 0

NASSCOM is  thankful to the Supreme Court as well as the Government of India for understanding the genuine concerns of the BPM industry on the ban put on the plying of diesel based cabs in the Delhi-NCR region. We also thank Amicu...


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