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Participate in new research by NASSCOM and HfS Research

BPM
June 29, 2016 819 0

?Dear Colleague, HfS Research and NASSCOM are collaborating on research to investigate how organizations can make the shift from effective to strategic BPO/BPM. We plan to release the findings during the NASSCOM BPM Summit 2016 on...


IT-BPM Quarterly Review-Mar-2016-Final

IT-BPM Quarterly Review-Mar-2016-Final

BPM
June 27, 2016 399 0

Research & IntelligenceQUARTERLY INDUSTRY REVIEWMarch 2016


Blog

Digital India to drive BPM growth

BPM
June 23, 2016 890 0

This July will witness the completion of one year since the central government launched the ‘Digital India’ initiative to usher in a digital revolution in the country. A recent report published by NASSCOM in collaboration with Val...


Blog

Re: How chatbots could soon put BPOs out of business?

BPM
June 22, 2016 783 0

Interestingly, all the chatter around chatbots (no pun intended) has been started by the company which has grown because of human connections- Facebook.


Blog

How chatbots could soon put BPOs out of business?

BPM
June 22, 2016 823 0

Everybody from Microsoft CEO Satya Nadella, Google CEO Sundar Pichai to Facebook cofounder Mark Zuckerberg have touted chatbots as the next big thing in the world of technology. But back home, popularity of chatbots could lend a ...


Blog

Re: Enabling the BPM ecosystem at Chennai

BPM
June 6, 2016 840 0

Great initiative


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