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In India, who is responsible for the regulation of Transcription, Call centers, and Data entry Industry?

BPM
July 10, 2016 810 0

Medical Transcription is valued at 41 billion dollar market globally, Call center business was once a heart of outsourcing in India, data entry industry too was a major player. Now, which organization is in charge of regulating al...


Blog

Insider trading governance practices

BPM
July 7, 2016 1435 0

This discussion is more relevant for publicly listed entities (whether US or India) and it assumes even more importance for companies having larger ESOP programs. I wanted to know good practices around communicating insider tradin...


Blog

Re: work from home

BPM
July 4, 2016 759 0

,Many BPM companies have a WFH policy more as a ’employee convenience’ policy allowing 1 or 2 days a month rather than as effective work management. Reasons being multiple – Compliance (as rightly mentioned by yo...


Blog

Participate in new research by NASSCOM and HfS Research

BPM
June 29, 2016 815 0

?Dear Colleague, HfS Research and NASSCOM are collaborating on research to investigate how organizations can make the shift from effective to strategic BPO/BPM. We plan to release the findings during the NASSCOM BPM Summit 2016 on...


IT-BPM Quarterly Review-Mar-2016-Final

IT-BPM Quarterly Review-Mar-2016-Final

BPM
June 27, 2016 390 0

Research & IntelligenceQUARTERLY INDUSTRY REVIEWMarch 2016


Blog

Digital India to drive BPM growth

BPM
June 23, 2016 890 0

This July will witness the completion of one year since the central government launched the ‘Digital India’ initiative to usher in a digital revolution in the country. A recent report published by NASSCOM in collaboration with Val...


Blog

Re: How chatbots could soon put BPOs out of business?

BPM
June 22, 2016 783 0

Interestingly, all the chatter around chatbots (no pun intended) has been started by the company which has grown because of human connections- Facebook.


Blog

How chatbots could soon put BPOs out of business?

BPM
June 22, 2016 822 0

Everybody from Microsoft CEO Satya Nadella, Google CEO Sundar Pichai to Facebook cofounder Mark Zuckerberg have touted chatbots as the next big thing in the world of technology. But back home, popularity of chatbots could lend a ...


Blog

Re: Enabling the BPM ecosystem at Chennai

BPM
June 6, 2016 839 0

Great initiative


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