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Architecting Edge for Self-driving Cars with OpenStack and ETSI Open Source MANO

Architecting Edge for Self-driving Cars with OpenStack and ETSI Open Source MANO

Media Technology
May 3, 2022 227 0

The most awaited 5G use case just might be autonomous vehicles and the transportation revolution expected to follow in their wake. The innovation is expected to bring new services like pollution monitoring, tracking and ...


Top 10 HR Podcast to follow

Top 10 HR Podcast to follow

Media Technology
March 22, 2022 1138 0

An HR professional’s job was never easy. With time, it has only become more intense. While on a good day you might be able to juggle all the different aspects of HR life, some days just seem to be too long. On one hand, you’...


THE FUTURE OF TELEVISION: HOW ANDROID TV AND THE OPERATOR TIER PROGRAM ARE DRIVING ENHANCED END-USER ENGAGEMENT

THE FUTURE OF TELEVISION: HOW ANDROID TV AND THE OPERATOR TIER PROGRAM ARE DRIVING ENHANCED END-USER ENGAGEMENT

Media Technology Analytics
March 18, 2022 7205 0

The rapid rate of technological innovations across the video domain and the growing popularity of IPTV/OTT services have resulted in a surge in demand for more powerful media devices with advanced features. Considering t...


Evolution of Unified Communications & Collaboration

Evolution of Unified Communications & Collaboration

Media Technology
March 2, 2022 374 1

The COVID-19 pandemic has confined each one of us to our homes. Businesses, corporations, governments, and institutions around the world are using Unified Communications & Collaboration (UC&C) solutions to connect employee...


How Can Digital Marketers Leverage The Potential Of Over-The-Top Platforms?

How Can Digital Marketers Leverage The Potential Of Over-The-Top Platforms?

E-market Media Technology
February 16, 2022 220 0

  With the advancements in digital technology, there has been a constant evolution of the marketing landscape. The ongoing Covid-19 pandemic has also contributed to this phenomenon and has pushed businesses to embrace agil...


Best 7 Tips To Provide Customer Service Through WhatsApp

Best 7 Tips To Provide Customer Service Through WhatsApp

Media Technology Digital Transformation
February 1, 2022 310 0

WhatsApp is one of the most popular messaging platforms in the world today with over 1.5 billion users across 180 different countries. For a business, it proffers a channel to extend their customer services and support to a wider ...


Future of Call Centers: Technology Trends in 2022

Future of Call Centers: Technology Trends in 2022

Media Technology Cloud Computing
January 31, 2022 1142 0

By leveraging call centers with the latest technology, all kinds of ventures can gain tremendous growth. With the changing time, call centers are also changing. So, let’s talk about the changes and future trends in call centers. C...


Have you considered flexible timings for Contact Center Agents?

Have you considered flexible timings for Contact Center Agents?

Media Technology Cloud Computing
January 24, 2022 219 0

In a contact center, your agent’s time is gold. You want to value their time and reap the most ROI from it. But there is an alternative idea. Should your agents be offered flexible timings? Or should they be restricted to a strict...


12 Live Chat Requirements Consider Before Its Implementation

12 Live Chat Requirements Consider Before Its Implementation

Media Technology
January 20, 2022 271 0

Imagine walking into a store and there is a cashier but no salesperson. That’s how a customer feels when they visit a website without a live chat option. You struggle for information, jump through multiple products to find the rig...


7 Best Tips For Quality Monitoring In Call Centers

7 Best Tips For Quality Monitoring In Call Centers

Media Technology
January 19, 2022 271 0

Quality monitoring for call centers is a process to analyze and evaluate phone conversations between customers and service agents. It is conducted to improve call handling, customer service, and of course, loyalty and revenue. Cal...


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